Integrity & Accountability
Ethics & Anti-Fraud Policy
Harbor Home Healthcare is committed to conducting all business activities with integrity, honesty, and full compliance with applicable laws and regulations. We do not tolerate fraud, waste, or abuse in any form.
Report a concern: (703) 734-6683 or compliance@harborhhc.com.
You may also use the external reporting options below.
Our Commitment
Ethical conduct in everything we do
Harbor Home Healthcare maintains high standards of ethical conduct across all aspects of our operations — from documentation and billing to client care and employment practices. We are committed to full compliance with Virginia and federal law.
All Harbor staff are trained on ethical conduct expectations and are required to report any known or suspected violations of law, regulation, or our own policies.
Fraud, Waste & Abuse
Zero tolerance policy
Harbor Home Healthcare has a zero-tolerance policy for fraud, waste, and abuse (FWA). This includes any intentional misrepresentation, false billing, or misuse of Medicaid or other program funds — by Harbor staff, contractors, or clients.
Any employee, contractor, or client who reports suspected FWA in good faith is protected from retaliation.
Our Standards
What we are committed to
Accurate Documentation
All service records, visit logs, and care notes are completed accurately and only reflect services that were actually delivered.
Proper Billing
Harbor bills only for services that are authorized, delivered, and appropriately documented. We do not submit false or inflated claims.
Qualified Personnel
Harbor employs only qualified, screened staff who meet Virginia's requirements. Screening and qualification checks follow the requirements applicable to the role and service.
Client Protection
Harbor prohibits any form of abuse, neglect, exploitation, or misappropriation of client property. Allegations are immediately investigated and reported as required by law.
Open Reporting
All staff are required to promptly report known or suspected fraud, waste, abuse, or regulatory violations. Retaliation against reporters is prohibited.
Regulatory Compliance
Harbor’s policies address applicable licensing, service-program, privacy and reporting requirements.
Report a Concern
How to report suspected fraud or misconduct
Anyone — client, family member, employee, or community member — may report a concern about ethical misconduct or potential fraud involving Harbor Home Healthcare.
- Call Harbor directly at (703) 734-6683
- Email: compliance@harborhhc.com
- Write to: Harbor Home Healthcare, 4229 Lafayette Center Dr, Ste 1300J, Chantilly, VA 20151-1261
External Reporting
Report to regulatory and oversight agencies
You may also report concerns directly to external agencies at any time:
- VDH OLC Hotline: 1-800-955-1819
- DMAS: 1-804-225-0816
- OIG Fraud Hotline: 1-800-447-7477
- Virginia Medicaid Fraud Hotline: 1-800-225-7610
Questions about our ethics or compliance policies?
Contact Harbor Home Healthcare and we will be glad to assist you.
START WITH A CONVERSATION
Tell us what support would make home feel more manageable.
Share what is changing at home, what kind of help you are considering, or what you are still unsure about. Harbor will help make the next step clearer.