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Coverage & Payment · Northern Virginia

Care is easier to plan when the payment path is clear.

Harbor works with Cardinal Care Virginia Medicaid managed care plans and also serves private pay clients. We help families understand which payment path may apply and what needs to happen before services begin.

Harbor home care support for a family exploring care options

Which Path Applies?

Start with the way you expect care to be paid for.

The two payment paths Harbor currently presents are Cardinal Care Virginia Medicaid managed care and direct private pay.

Medicaid Waiver Coverage

If you are enrolled in a Virginia Medicaid waiver program.

Personal care or respite services may be covered when the client has been screened, approved, and authorized for those services through the applicable Cardinal Care managed care plan.

  • Eligibility and waiver enrollment matter
  • Approved services and hours must be authorized
  • Harbor coordinates authorization and billing with the managed care plan
  • Coverage details vary by member and plan

Private Pay

If Medicaid waiver coverage does not apply.

Families may arrange services directly with Harbor on a private pay basis without a Medicaid screening or managed care authorization for the private-pay arrangement.

  • Direct discussion of requested service and schedule
  • Clear explanation of fees before services begin
  • Flexible planning based on service availability
  • No Medicaid waiver enrollment required for self-pay care

Cardinal Care Virginia Medicaid

Managed care plans Harbor works with.

Plan participation does not guarantee that a specific member or service is covered. Eligibility, authorization, and approved services still have to be verified.

Aetna Better Health of VirginiaAetna Better Health of Virginia
Anthem HealthKeepers PlusAnthem HealthKeepers Plus
Humana Healthy Horizons of VirginiaHumana Healthy Horizons of Virginia
Sentara Health PlansSentara Health Plans
UnitedHealthcare Community PlanUnitedHealthcare Community Plan
Cardinal Care Virginia MedicaidCardinal Care Virginia Medicaid

Next Steps

You can reach out before you know which payment path applies.

Harbor can help clarify what information is needed next without assuming that a listed plan guarantees coverage.

  1. Step 1

    Tell Us Your Situation

    Share whether you are using Medicaid managed care, private pay, or are not sure yet.

  2. Step 2

    Verify What Applies

    For Medicaid, the relevant eligibility, authorization, and approved service details are reviewed. For private pay, Harbor explains fees and service availability.

  3. Step 3

    Plan the Service

    Once coverage or payment is clear, Harbor can move forward with service planning and staffing readiness.

Coverage information is individual.

Listing a managed care plan does not guarantee coverage for a particular person, service, schedule, or number of hours. Eligibility, waiver status, authorization, approved duties, service availability, and any out-of-pocket responsibility may vary.

START WITH A CONVERSATION

Have a coverage question? Start there.

Tell us what plan you have—or simply tell us you are not sure. We’ll help you identify the next question to answer.

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