Start with what is changing at home and when support would help. Your first call is a conversation; you do not need to have every document or care decision ready.
Getting started
Care begins with a conversation.
Three stages help you understand what happens next. You do not need to have every answer before reaching out.
Talk with Harbor
Tell us what has changed at home and when help would make a difference. We discuss service fit, location, scheduling and ways to pay.
Plan your care
We learn your routines, preferences and assessed needs, then develop a written plan. Payment arrangements and any required coverage approvals are confirmed before services begin.
Begin support
Once planning, payment and caregiver availability are confirmed, we introduce your caregiver. We stay in touch and review the plan as needs change.
Private-pay rates and terms are provided in writing. Long-term care insurance depends on your policy. Cardinal Care services require applicable eligibility and authorization.
We explain what information is needed for the next step and how to share it through the agreed process.
Start with a conversation
You do not need every answer before contacting Harbor. Tell us what is changing at home, and we can help explain the next practical step within our non-medical Personal Care and Respite Care scope.