Licensed Personal Care & Respite · Northern Virginia
Non-Medical Personal Care for Northern Virginia Families
Respectful in-home support, respite care, and clear guidance for the next step.
Care that fits real life
Support should adapt to the person, not the other way around.
Every household has its own routines, priorities, and challenges. Harbor starts by understanding what support is needed and how care can fit naturally into daily life at home.
- Respectful help with personal routines
- Support built around the written service plan
- Clear communication with clients and families
- Respite that gives family caregivers time to recharge
Our Services
Choose the kind of support your household needs.
Harbor provides two focused, non-medical services in Northern Virginia: Personal Care and Respite Care.
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Personal Care
Hands-on or stand-by support with bathing, grooming, dressing, toileting, meals, mobility, transfers, and other approved daily routines.
Explore Personal Care → 02Respite Care
Scheduled non-medical support that gives family caregivers dependable time to rest, work, attend appointments, or manage other responsibilities.
Explore Respite Care →The Harbor Promise
Our Mission, Vision & Values
What we believe should be visible in the way care is delivered every day.
Harbor helps individuals live safely, independently, and with dignity at home by providing reliable, respectful personal care and respite services.
To be the most trusted personal care provider, known for safe care, reliable staffing, respectful communication, and continuous quality improvement.
Our Values
How We Put Our Values Into Practice
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Dignity Honoring choice, comfort, and independence.
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Safety Thoughtful, dependable support at home.
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Reliability Consistent care and clear follow-through.
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Respect Treating every person with kindness.
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Privacy Protecting personal information and personal space.
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Accountability Owning our actions and communication.
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Cultural Awareness Care that respects each person’s identity and preferences.
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Continuous Improvement Listening, learning, and improving every day.
How Care Begins
A clear path from the first conversation to organized care at home.
Before personal care begins, Harbor confirms service fit, explains the payment or authorization path, and completes the planning required to make the care arrangement clear for the client, family, and caregiver.
Start with the household’s needs and priorities
Tell us what has become difficult, which routines matter most, the preferred schedule, and whether the care will be private pay or through Cardinal Care Virginia Medicaid.
An RN develops the written service plan
The RN reviews the client’s needs and functional limitations with the client and family, then identifies the permitted activities, special dietary needs, specific personal care services, and frequency of service.
The plan is reviewed before the first visit
The client receives a copy of the service plan, and the assigned home attendant reviews it before providing services. Harbor then coordinates staffing and the approved schedule.
The Harbor difference
Local care with clear expectations and respectful support.
Harbor is a Virginia-licensed home care organization focused on non-medical Personal Care and Respite Care. Our approach combines respectful day-to-day support with the written planning, supervision, documentation, and client protections expected of a licensed personal care provider.
RN-developed service planPersonal care is based on a written plan developed by an RN with the client and family, including the services and frequency approved for the client.
Ongoing supervisionPersonal care is supervised as often as the client’s needs require, with required supervisory review not exceeding 90 days and RN/LPN availability during service hours.
Qualified, trained caregiversHarbor verifies caregiver qualifications, completes required screening and orientation, and provides the annual in-service training required for home attendants providing personal care.
Rights, complaints & improvementClients have a clear path to participate in care, raise concerns without retaliation, and provide feedback that feeds Harbor’s quality-improvement process.
Northern Virginia
Care close to home.
Harbor serves families across Fairfax, Loudoun, Arlington, Alexandria, Prince William, Falls Church, and nearby Northern Virginia communities.
Common reasons families talk to our care team
- Adults needing daily support — help with bathing, dressing, meals, mobility, companionship, or other approved routines
- Families & caregivers — dependable relief and another source of support for day-to-day responsibilities
- Families exploring care options — help understanding Cardinal Care Virginia Medicaid, private pay, and payment next steps
- Older adults aging at home — support for remaining safely, comfortably, and as independently as possible at home
Your Rights & Choices
Respect, privacy, and a voice in your care are part of the service.
Harbor reviews client rights at admission and provides written information about services, fees, complaint procedures, and other required notices before care begins. Clients and their representatives can ask questions, participate in planning, refuse services, and raise concerns without fear of retaliation.
What clients should expect from Harbor
- Courtesy, dignity, and privacy — services should be delivered with consideration for the client’s preferences, personal space, and confidentiality.
- Participation and choice — clients can participate in planning their care and may refuse services.
- Qualified personnel — services are provided by individuals who meet Harbor’s qualification, screening, orientation, and competency requirements.
- Clear service and payment information — before care starts, Harbor explains the nature and frequency of services, fees, billing, payment expectations, cancellation terms, and applicable refund policies.
- A complaint process without retaliation — concerns are logged, reviewed, investigated, and handled through Harbor’s complaint-resolution process.
Frequently Asked Questions
A few answers before you make the first call.
Home care can feel complicated at first. These are the questions families most often need clarified before deciding what to do next.
What is Personal Care?
Personal Care is non-medical help with approved daily routines such as bathing, grooming, dressing, toileting, meals, mobility, transfers, and other activities included in the service plan.
What is Respite Care?
Respite Care provides scheduled non-medical support so a family caregiver can rest, work, attend appointments, run errands, or manage other responsibilities while their loved one remains supported at home.
Does Harbor provide skilled nursing or therapy?
No. Harbor’s public services are non-medical Personal Care and Respite Care. Harbor does not present skilled nursing, therapy, wound care, injections, or other medical treatment as part of these services.
Does Harbor accept Virginia Medicaid?
Harbor works with Cardinal Care Virginia Medicaid managed care plans for authorized Personal Care or Respite Care when eligibility, waiver enrollment, approved services, and authorization requirements apply.
Can I pay privately for care?
Yes. Harbor also serves private-pay clients. Fees, requested schedules, service availability, and the care arrangement are discussed before services begin.
Who creates my personal care plan?
A registered nurse develops the written plan of services with the client and family. The plan identifies assessed needs, functional limitations, permitted activities, special dietary needs, the specific personal care services to be provided, and how often services are scheduled.
How is personal care supervised?
Harbor provides supervision as often as the client’s needs and RN assessment require, with supervisory review not exceeding 90 days. An RN or LPN is available during the hours personal care services are being provided.
What training do Harbor home attendants receive?
Harbor verifies that home attendants meet applicable qualification requirements, completes required screening and orientation, and provides at least 12 hours of annual in-service training for attendants who provide personal care services.
What if I have a concern or complaint?
You may raise a concern or complaint without fear of retaliation. Harbor maintains a complaint process for intake, investigation, review, resolution, and communication back to the complainant. You can also use the Client Rights and Complaints & Grievances pages in the footer.
How do I get started?
Start with a care conversation. Tell Harbor what is changing at home, the kind of help that may be needed, and any coverage questions. You do not need to have every detail figured out first.
Start with a conversation
Tell us what support your family needs.
We’ll help you understand the next step without making the process harder than it needs to be.