About your loved one
- Name, age, city, or ZIP code
- Preferred language and communication style
- Daily routines and personal preferences
- Activities that are becoming difficult
- Whether mobility, transfers, meals, personal routines, or caregiver relief are the main concern
About the schedule
- Days and times support may be most helpful
- Whether you are considering ongoing or short-term help
- Times when the family caregiver needs relief
- Any upcoming appointments, travel, or changes at home
About coverage and payment
- Cardinal Care plan information, if applicable
- Whether the person is enrolled in a Medicaid waiver program
- Whether your family is considering private pay
- Questions you have about authorization, scheduling, or next steps
Questions you may wish to ask
- What non-medical services may fit our needs?
- How does Harbor build a care plan?
- How are caregivers qualified and supported?
- What happens if our needs or schedule change?
- How do we get started?
Ask about payment options
If you have long-term care insurance, ask about your policy’s benefits and documentation requirements. Harbor can also explain private-pay arrangements and the next steps for applicable Cardinal Care coverage.
Start with a conversation
You do not need every answer before contacting Harbor. Tell us what is changing at home, and we can help explain the next practical step within our non-medical Personal Care and Respite Care scope.