Inviting a caregiver into your home is an important decision. Harbor’s non-medical Personal Care and Respite Care are supported by communication about your needs, planning and the care being delivered.
Your first conversation
Harbor’s office discusses service fit, your location, scheduling and ways to pay. Ask who will be your contact as planning moves forward.
Your caregiver
The caregiver follows the written plan for daily support, respects privacy and personal choice, and reports changes or concerns to Harbor.
Coordination and oversight
Harbor considers assigned tasks, qualifications and availability when arranging care. Ask how scheduling changes, supervision and follow-up will work for your service arrangement.
Questions or concerns
Call (703) 734-6683, share feedback, or use the complaint process. You have the right to raise a concern without fear of retaliation.
Learn more about our caregiver standards and care process.
Start with a conversation
You do not need every answer before contacting Harbor. Tell us what is changing at home, and we can help explain the next practical step within our non-medical Personal Care and Respite Care scope.